Terms of Service
Last updated: December 30, 2025
Effective Date: December 30, 2025
These Terms of Service ("Terms") govern your access to and use of the services provided by Votion Platform Inc. ("Votion," "we," "us"). By using the Services, you agree to these Terms. If you do not agree, do not use the Services. We may update these Terms; we will provide reasonable notice of material changes.
1) US‑Only; Eligibility; Accounts
- US‑only
The Services are currently offered in the United States only.
- Eligibility
You must be 18+ to create an account and enter binding transactions. Users 13–17 may use the Services only with parent/guardian permission and supervision.
- Account security
Provide accurate information and keep your credentials confidential. You are responsible for activity on your account.
2) Platform Role; Operators; No Common Carrier
Votion is a marketplace platform that enables discovery, coordination, and booking of services (currently private group transportation). Unless expressly stated, independent operators provide the underlying transportation services. Votion is not a common carrier and does not supervise riders or act as a chaperone.
3) Bookings, Fees, and Payments
- Payments
Payments are processed by Stripe; operator payouts use Stripe Connect. You authorize applicable charges (fares, platform fees, taxes) disclosed at checkout.
- Credits
Platform credits (if offered) are promotional, have no cash value, and are non‑transferable.
- Receipts & enhancements
Optional enhancements may be offered. Operators may submit receipts for review and payout eligibility.
4) Cancellations and Refunds
Cancellation/refund terms may vary by service and operator. For transportation, the applicable cancellation windows, fees, and refund eligibility are shown at checkout and/or in your confirmation. Some fees (e.g., reservation or processing fees) may be non‑refundable.
5) Minors & Families
Children must be accompanied by a parent/legal guardian or a responsible adult authorized by them for any ride. Drivers are not chaperones or childcare providers. The supervising adult is responsible for child safety and compliance with applicable seat belt/child restraint laws. Votion does not provide child seats.
6) Conduct and Safety
- On‑time arrival; follow operator instructions; comply with laws
- No harassment, abuse, dangerous or illegal items, or vandalism
- We may suspend/terminate for violations or safety risk
7) Communications (SMS/Email)
By opting into SMS, you consent to receive texts about your account and bookings. Consent is not a condition of purchase. Message frequency varies; message/data rates may apply. Reply STOP to cancel and HELP for help. Manage preferences in your account.
8) Intellectual Property; License
The Services, content, and trademarks are owned by Votion or its licensors. We grant you a limited, non‑exclusive, non‑transferable license to use the Services for personal, non‑commercial purposes, subject to these Terms.
9) Disclaimers; Limitation of Liability
The Services are provided “as is” and “as available.” To the maximum extent permitted by law, we disclaim warranties of merchantability, fitness for a particular purpose, and non‑infringement. We are not responsible for acts or omissions of operators or other users. To the maximum extent permitted by law, Votion’s aggregate liability arising out of or relating to the Services will not exceed the greater of (a) the amounts you paid to Votion in the 12 months preceding the claim, or (b) $100.
10) Indemnity
You agree to indemnify and hold harmless Votion from claims arising out of your use of the Services, your breach of these Terms, or your interactions with operators or other users.
11) Disputes; Governing Law & Venue
These Terms and any dispute will be governed by the laws of the State of Colorado, without regard to conflict‑of‑law principles, and you agree to the exclusive jurisdiction and venue of the state and federal courts located in Denver County, Colorado. Where required by law, consumer protections of your state of residence may apply.
12) Termination
We may suspend or terminate your access for violations, legal risk, or harm to others. You may close your account at any time.
13) Contact
Votion Platform Inc., registered in Delaware. Mailing address: 2840 Blake St, Denver, CO 80205. Contact support@votionplatform.com.
Transit Addendum
Effective Date: October 31, 2025
This Addendum governs private group transportation and related enhancements coordinated through Votion.
- Scope
Marketplace matching for private group rides associated with events.
- Booking model
Host creates ride; reservation fee; participants pay their share by deadlines; waitlists/replacements may apply.
- Operator duties
Licenses/permits/insurance; vehicle standards; punctuality; lawful conduct.
- Passenger rules
Be on time; follow instructions; no prohibited items; minors must be accompanied by an authorized adult.
- Enhancements/receipts
Optional add‑ons; receipts may be reviewed for payout eligibility and fraud prevention.
- Cancellations/refunds
Windows, fees, and eligibility are shown at checkout/confirmation; certain fees may be non‑refundable.
- Safety & incidents
Report concerns to the operator and Votion support; call 911 in emergencies.
Business Genesis Addendum
Effective Date: December 30, 2025
This Addendum governs Business Genesis, our AI-powered business guidance and opportunity matching service.
AI-Powered Guidance
- Nature of Service
Business Genesis uses artificial intelligence (Anthropic Claude) to provide conversational guidance about starting and running a business. The AI assistant helps you explore ideas, understand requirements, and navigate business formation.
- Not Professional Advice
Business Genesis provides general information and guidance only. It is NOT a substitute for professional legal, tax, financial, or business advice. Always consult qualified professionals before making business decisions.
- Accuracy Disclaimer
While we strive for accuracy, AI responses may contain errors or outdated information. You are responsible for verifying all information independently before taking action.
Government Data and Opportunity Matching
- Data Sources
Grant, license, and permit information is sourced from public government databases including Grants.gov, U.S. Census Bureau, state agencies, and municipal open data portals. Data is refreshed regularly but may not reflect real-time changes.
- No Guarantee of Eligibility
Matching you with a grant or program does not guarantee eligibility or approval. Eligibility determinations are made solely by the granting agencies. We do not influence or participate in application decisions.
- Verify Before Applying
Always verify grant deadlines, requirements, and eligibility directly with the issuing agency before applying. Program details may change without notice.
- Attribution
Grant data is provided by Grants.gov. Economic data from the U.S. Census Bureau. State and local data from respective government agencies. Use of this data does not imply government endorsement of Votion or its services.
Formation and Integration Services
- Stripe Atlas
If you choose to incorporate through Stripe Atlas, that service is provided by Stripe, Inc. under their separate terms of service. Votion facilitates the connection but is not responsible for Stripe Atlas services.
- Partner Recommendations
Business Genesis may recommend third-party services (banking, payments, accounting). These are recommendations only; you are not required to use them. We may receive referral compensation from some partners.
- Votion Integration
Verified transit operators may integrate with the Votion marketplace. Other businesses are placed on a waitlist for future platform features. Waitlist position does not guarantee future access.
Limitations
- No Liability for Business Outcomes
Votion is not responsible for any business decisions you make based on Business Genesis guidance, or for the success or failure of any business venture.
- Service Changes
Business Genesis features, data sources, and AI capabilities may change without notice. We may limit, suspend, or discontinue features at any time.