Privacy Policy

Last updated: December 30, 2025

Effective Date: December 30, 2025

Votion Platform Inc. ("Votion", "we", "us") operates a platform for event coordination and bookings. This Policy explains how we collect, use, and disclose information. The Services are currently offered in the United States only, and data is processed and stored in the U.S. Registered in Delaware. Mailing address: 2840 Blake St, Denver, CO 80205. Contact: support@votionplatform.com.

1) Information We Collect

1.1 You Provide

• Account & Profile

  Name, email, password, phone (optional for SMS), date of birth (eligibility), display name, bio, links, photos.

• Addresses & Locations

  Home/pickup/dropoff addresses (with coordinates), city/state, and preferences.

• Events & Bookings

  Event selections, group size, participants, enhancements, messages to support.

• Payments

  Processed by Stripe. We receive payment confirmations and limited metadata (not full card numbers).

• Uploads

  Images/documents (e.g., enhancement receipts) and related metadata.

1.2 Collected Automatically

• Usage & Device

  IP, browser/device type, pages viewed, timestamps, referrers, performance metrics, error reports.

• Cookies/Local Storage

  Auth/session, preferences, analytics. See Cookie Policy for details.

1.3 From Third Parties

• Identity & Payments

  Google/Apple (if you connect them) and Stripe transaction metadata/fraud signals.

• Maps/OCR

  Google Maps for geolocation; OCR providers for receipt review when you upload them.

2) Location Information

We use addresses you provide and, where permitted, inferred city/region to show nearby events and fulfill bookings. You control location sharing via device/browser settings. We do not share your precise location with other users. We may share necessary pickup/dropoff details with operators to deliver your ride.

3) How We Use Information

• Provide and improve the Services
• Process bookings and payments; enable messaging and notifications
• Personalize content (e.g., events near you)
• Safety, security, and fraud prevention
• Customer support and service communications (email/SMS)
• Analytics and diagnostics (aggregate where possible)
• Legal compliance and enforcement

4) AI-Powered Features (Business Genesis)

Business Genesis is our AI-powered business guidance feature that helps users explore business opportunities, understand requirements, and navigate formation processes. When you use Business Genesis:

• Conversation Data

  Your conversations with the AI assistant are stored to provide continuity and personalized guidance. Conversation history is retained for 2 years from your last interaction.

• Business Profile Information

  Information you share about your business ideas, interests, skills, and constraints is stored to match you with relevant opportunities and provide tailored guidance.

• Sensitive Demographics (Opt-In)

  You may optionally provide demographic information (veteran status, minority-owned, woman-owned, rural location) to identify eligibility for specific programs. This data is only collected with your explicit consent and is used solely for opportunity matching.

• AI Processing

  Conversations are processed by Anthropic's Claude AI. Your data is not used to train AI models. See Anthropic's privacy policy for their data handling practices.

• Memory System

  The AI may suggest remembering key facts about you or your business to provide better assistance. You control what is saved and can delete memories at any time.

5) Government Data Sources

Business Genesis uses publicly available government data to provide information about grants, licenses, permits, and business requirements. Data sources include:

• Grants.gov

  Federal grant opportunities from the U.S. government grants database.

• U.S. Census Bureau

  Economic and demographic data including County Business Patterns and Annual Business Survey.

• State Government APIs

  Business registration, professional licensing, and permit data from state agencies (e.g., Colorado DORA, Secretary of State offices).

• Municipal Data Portals

  Local business license and permit information from city open data portals (e.g., Denver, Austin, NYC).

This data is provided for informational purposes only. We refresh data regularly but cannot guarantee real-time accuracy. Always verify requirements with the relevant government agency before taking action.

6) Communications (SMS/Email)

If you opt in, we send texts and emails for account verification, booking confirmations, reminders, updates, and security. Message frequency varies. Message and data rates may apply. Reply STOP to cancel and HELP for help. Manage preferences in your account. Transactional/security messages may still be sent.

7) Sharing of Information

• Service Providers/Subprocessors

  Stripe (payments/Connect), Twilio (SMS/email), AWS S3 (storage), Google Maps/Vision (maps/OCR), Sentry (error tracking with scrubbing), Vercel Analytics (usage telemetry).

• Operators

  We share only what’s necessary to fulfill bookings (e.g., names, pickup/dropoff details, headcount).

• Legal & Safety

  To comply with law, enforce terms, or protect rights/safety.

• Business Transfers

  In a merger, acquisition, or asset sale.

We do not sell personal information and do not share personal information for cross-context behavioral advertising.

8) Analytics & Cookies

We use Google Tag Manager (GTM) to manage analytics tags and Google Analytics 4 (GA4) and Vercel Analytics to understand usage and performance. Optional analytics only run with your consent (see Cookie Policy). We currently do not use advertising pixels; if we enable marketing tools later, we will update this Policy and your consent options. Some analytics events (for example, purchase confirmations) may be sent server‑to‑server to GA4 without including personal data.

9) Your Choices & Rights

• Account & profile: manage in Settings or contact support
• Location: disable in device/browser settings
• Cookies: use browser controls; optional cookies as available
• Access, correction, deletion: support@votionplatform.com (verification required)

10) Colorado Privacy Rights

If you are a Colorado resident, the Colorado Privacy Act (CPA) provides you with specific rights regarding your personal data. This section describes your CPA rights and how to exercise them.

Your Rights Under the CPA

• Right to Know

  You have the right to know whether we are processing your personal data and to access that data.

• Right to Access

  You may request a copy of the personal data we have collected about you in a portable, readily usable format.

• Right to Correct

  You may request that we correct inaccurate personal data we maintain about you.

• Right to Delete

  You may request that we delete personal data we have collected from you, subject to certain exceptions.

• Right to Data Portability

  You may request your data in a machine-readable format that can be transmitted to another entity.

• Right to Opt-Out

  You have the right to opt out of: (1) targeted advertising, (2) the sale of personal data, and (3) profiling in furtherance of decisions that produce legal or similarly significant effects. Note: We do not sell personal data or engage in targeted advertising based on cross-context behavioral tracking.

Sensitive Data

Under the CPA, certain categories of data are considered "sensitive" and require your explicit consent before processing. For Business Genesis, this includes demographic information such as veteran status, minority-owned status, woman-owned status, and disability status. We only collect this information with your affirmative opt-in consent, and you may withdraw consent at any time in your account settings.

How to Exercise Your Rights

To exercise any of these rights, you may:

• Email us at privacy@votionplatform.com with your request
• Use the 'Download My Data' feature in Account Settings (for access/portability)
• Use the 'Delete Account' feature in Account Settings (for deletion)

We will verify your identity before processing your request. You may designate an authorized agent to make a request on your behalf. We will respond to your request within 45 days. If we need more time, we will notify you of the extension and the reason.

Appeal Process

If we deny your request, you may appeal the decision by emailing privacy@votionplatform.com with the subject line "CPA Appeal". We will respond to your appeal within 45 days. If your appeal is denied, you may contact the Colorado Attorney General at coag.oprecords@coag.gov to file a complaint.

Global Privacy Control

We honor the Global Privacy Control (GPC) signal. If your browser sends a GPC signal (Sec-GPC: 1), we will treat it as a valid opt-out request for the sale of personal data and targeted advertising.

11) Retention

• Bookings/payments: up to 7 years (financial/audit)
• Communications logs: ~12 months; diagnostics: ~90 days
• Receipts/media tied to bookings: ~2 years unless legal hold
• Account deletion: delete/anonymize within 30–60 days unless required longer

12) Children & Families

Not for children under 13; we do not knowingly collect data from them. Ages 13–17 may use the Services only with parent/guardian permission and supervision. For any ride, children must be accompanied by a parent/legal guardian or a responsible adult authorized by them.

13) Security

We use technical and organizational measures appropriate to the risk (e.g., encryption in transit, access controls, monitoring). No system is 100% secure.

14) International Use

The Services are for U.S. residents only. If you are outside the U.S., please do not use the Services at this time.

15) Changes & Contact

We may update this Policy. Material changes will be notified with reasonable advance notice. Contact: support@votionplatform.com. Mailing address: Votion Platform Inc., 2840 Blake St, Denver, CO 80205.