Accessibility Statement

Last updated: September 29, 2025

Effective Date: October 1, 2025

1. Our Accessibility Commitment

At Votion, we believe that everyone should have equal access to local events, transportation services, and community connections. We are committed to making our platform accessible to users of all abilities and are continuously working to improve the accessibility of our services.

1.1 Accessibility Standards

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards, which are internationally recognized accessibility guidelines. These standards help ensure our platform is accessible to users with various disabilities.

1.2 Legal Compliance

Our accessibility efforts support compliance with:

• Americans with Disabilities Act (ADA)

  Ensuring equal access to public accommodations and services

• Section 508 of the Rehabilitation Act

  Federal accessibility standards for electronic information

• WCAG 2.1 Level AA

  International web accessibility guidelines and best practices

2. Accessibility Features

Our platform includes the following accessibility features and considerations:

2.1 Visual Accessibility

• High Contrast Support

  Color combinations that meet WCAG AA contrast ratios for readability

• Scalable Text

  Support for text scaling up to 200% without loss of functionality

• Alternative Text

  Descriptive alt text for all images, icons, and visual content

• Color Independence

  Information is not conveyed through color alone

• Focus Indicators

  Clear visual indicators for keyboard navigation focus

2.2 Motor and Navigation Accessibility

• Keyboard Navigation

  Full platform functionality accessible via keyboard without a mouse

• Large Touch Targets

  Buttons and interactive elements meet minimum size requirements

• Skip Links

  Skip navigation links to jump to main content areas

• Logical Tab Order

  Intuitive keyboard navigation flow through page elements

2.3 Cognitive Accessibility

• Clear Navigation

  Consistent and predictable navigation structure across all pages

• Simple Language

  Clear, concise language and instructions throughout the platform

• Error Prevention

  Clear form validation and error messages with suggestions for correction

• Timeout Warnings

  Advance notice and options to extend session timeouts

2.4 Screen Reader Support

• Semantic HTML

  Proper HTML structure and landmarks for screen reader navigation

• ARIA Labels

  Appropriate ARIA labels and descriptions for complex interface elements

• Heading Structure

  Logical heading hierarchy for document structure navigation

• Live Regions

  Dynamic content updates announced to screen readers

3. Transportation Accessibility

We recognize that transportation accessibility is crucial for community participation:

3.1 Accessible Transportation Options

• ADA Compliance Requirements

  All transportation operators must comply with ADA accessibility requirements

• Wheelchair Accessibility

  Clear indication of wheelchair-accessible vehicles in operator listings

• Special Needs Accommodation

  Booking forms include fields for accessibility requirements and special needs

• Service Animal Support

  All operators trained to accommodate service animals

3.2 Booking Accessibility Features

• Accessibility Requirements Field

  Specific form fields to communicate accessibility needs to operators

• Operator Capability Matching

  System matches users with operators capable of meeting their accessibility needs

• Alternative Communication

  Multiple ways to communicate with operators (text, email, phone)

4. Assistive Technology Compatibility

Our platform is designed to work with a variety of assistive technologies:

4.1 Supported Technologies

• Screen Readers

  JAWS, NVDA, VoiceOver, TalkBack, and other major screen reading software

• Voice Recognition

  Dragon NaturallySpeaking and other voice control software

• Switch Navigation

  Switch-based navigation devices and software

• Magnification Software

  Screen magnification tools like ZoomText and built-in browser zoom

4.2 Browser and Device Support

Our platform is tested for accessibility across:

• Desktop Browsers

  Chrome, Firefox, Safari, Edge with assistive technology integration

• Mobile Devices

  iOS and Android with built-in accessibility features (VoiceOver, TalkBack)

• Operating Systems

  Windows, macOS, iOS, and Android accessibility APIs and features

5. Accessibility Testing and Quality Assurance

5.1 Testing Methods

• Automated Testing

  Regular automated accessibility scans using axe-core and similar tools

• Manual Testing

  Keyboard navigation, screen reader testing, and color contrast verification

• User Testing

  Feedback from users with disabilities to identify real-world accessibility barriers

• Expert Review

  Periodic reviews by accessibility consultants and usability experts

5.2 Continuous Improvement

We are committed to ongoing accessibility improvements:

• Regular Audits

  Quarterly accessibility audits of new features and existing functionality

• Team Training

  Regular accessibility training for developers, designers, and content creators

• Standards Updates

  Staying current with evolving accessibility standards and best practices

• User Feedback Integration

  Incorporating accessibility feedback into our development process

6. Known Limitations and Areas for Improvement

We are transparent about current limitations and our plans to address them:

6.1 Current Limitations

• Third-Party Content

  Event information from external venues may not always meet accessibility standards

• Map Integration

  Interactive maps may have limited screen reader accessibility (alternative text descriptions provided)

• Real-Time Features

  Some live updates may require screen reader settings adjustments

6.2 Planned Improvements

• Enhanced Mobile Experience

  Improved mobile accessibility features and gesture support (Q1 2026)

• Voice Interface Options

  Voice-activated booking and navigation features (Q2 2026)

• Advanced Customization

  User preference settings for accessibility accommodations (Q1 2026)

7. Accessibility Feedback and Support

7.1 How to Report Accessibility Issues

We welcome feedback about the accessibility of our platform. If you encounter accessibility barriers, please contact us:

7.2 Alternative Access Methods

If you need assistance accessing our services, we provide alternative methods:

• Phone Support

  Call our accessibility support line at 1-800-VOTION-1 (1-800-868-4661)

• Email Assistance

  Email booking assistance available at booking-help@votionplatform.com

• Alternative Formats

  Information available in alternative formats upon request

7.3 Accommodation Requests

We are committed to providing reasonable accommodations. Contact us if you need:

• Document Formats

  Legal documents or policies in alternative formats (large print, audio, etc.)

• Communication Assistance

  Support with booking or customer service in accessible formats

• Technical Support

  Help configuring assistive technology to work with our platform

8. Accessibility Resources

We provide resources to help users make the most of our platform's accessibility features:

• Accessibility Guide

  Comprehensive guide to using Votion with assistive technologies

• Keyboard Shortcuts

  Reference card of keyboard shortcuts for efficient navigation

• Screen Reader Guide

  Specific instructions for popular screen reading software

• Video Tutorials

  Accessible video tutorials with audio descriptions and captions

9. Third-Party Services

Some features of our platform integrate with third-party services. While we strive to choose accessible partners, we cannot guarantee the accessibility of external services:

• Payment Processing (Stripe)

  Stripe maintains its own accessibility standards and compliance measures

• Map Services

  Interactive maps provided by third parties may have accessibility limitations

• Event Venues

  Venue accessibility information is provided by event organizers and venues

If you encounter accessibility issues with third-party services, please contact us and we will work to provide alternative access methods or advocate with our partners.

10. Legal and Compliance Information

This accessibility statement is updated regularly to reflect our current accessibility efforts and compliance status. For legal inquiries related to accessibility:

Legal Team: legal@votionplatform.com
Compliance Officer: compliance@votionplatform.com

Related documents: Terms of Service, Privacy Policy, Community Guidelines

Commitment to Accessibility

Accessibility is not just a compliance requirement for us—it's a core value. We believe that everyone deserves equal access to local events, transportation, and community connections. We are committed to continuously improving our accessibility and welcome your feedback as we work toward a more inclusive platform.

Disclaimer: This Accessibility Statement is provided for informational purposes only. Consult with a qualified attorney and accessibility expert for legal advice specific to your business and jurisdiction.