Community Guidelines

Last updated: September 29, 2025

Effective Date: October 1, 2025

1. Our Community Values

Votion is built on the foundation of bringing neighbors together and strengthening local communities. Our core values guide all interactions on the platform:

• Respectful Engagement

  Treat all community members with dignity and respect, regardless of their background, opinions, or perspectives

• Safety First

  Prioritize the safety and well-being of all users, especially in event coordination and transportation

• Authentic Participation

  Be genuine in your interactions and provide accurate information, especially for events and services

• Community Benefit

  Use the platform in ways that benefit the broader local community and foster positive connections

2. Acceptable Behavior

We encourage behavior that builds a positive, supportive community:

2.1 Event Coordination

• Accurate Information

  Provide correct event details, times, locations, and requirements

• Clear Communication

  Communicate expectations, plans, and any changes clearly and promptly

• Inclusive Planning

  Welcome all community members and accommodate different needs where possible

• Safety Considerations

  Share safety information and look out for the well-being of group members

2.2 Transportation and Bookings

• Honest Booking Requests

  Provide accurate group sizes, pickup locations, and special requirements

• Respectful Operator Interaction

  Treat transportation operators professionally and follow their guidelines

• Timely Communication

  Respond promptly to booking confirmations and operator communications

2.3 User Interactions

• Constructive Dialogue

  Engage in meaningful conversations that add value to the community

• Helpful Responses

  Share local knowledge, recommendations, and assistance when appropriate

• Respectful Disagreement

  Express different opinions respectfully and focus on issues, not personal attacks

3. Prohibited Behavior

The following behaviors are not acceptable on Votion and may result in account suspension or termination:

3.1 Harmful Content

• Harassment and Bullying

  Targeting individuals with repeated unwanted contact, threats, or intimidation

• Hate Speech

  Content that promotes hatred or discrimination based on race, religion, gender, sexual orientation, or other protected characteristics

• Threats and Violence

  Any content that threatens violence or promotes harmful activities

• Adult Content

  Sexually explicit content, nudity, or inappropriate sexual communications

3.2 Fraudulent Activity

• False Information

  Deliberately providing incorrect event details, personal information, or booking requirements

• Payment Fraud

  Using invalid payment methods, disputing legitimate charges, or engaging in payment fraud

• Identity Theft

  Impersonating other users, public figures, or organizations

• Fake Accounts

  Creating multiple accounts or accounts with false information

3.3 Platform Misuse

• Spam and Solicitation

  Excessive promotional content, unsolicited commercial messages, or repetitive posts

• System Manipulation

  Attempting to circumvent platform features, security measures, or payment systems

• Scraping and Data Mining

  Automated collection of user data or platform content without permission

• Malicious Software

  Sharing links or content containing viruses, malware, or other harmful code

4. Content Standards

4.1 Event Coordination Posts

When creating event coordination content, ensure:

• Accuracy

  All event details (date, time, location, requirements) are correct and current

• Clarity

  Information is clear, well-organized, and easy to understand

• Completeness

  Include all necessary information for safe and successful participation

• Updates

  Keep information current and communicate changes promptly

4.2 Profile Information

• Appropriate Photos

  Use clear, appropriate profile photos that represent you professionally

• Honest Representation

  Provide accurate information about yourself, interests, and location

• Professional Tone

  Keep profile descriptions friendly but professional

5. Reporting and Enforcement

5.1 How to Report Violations

If you encounter behavior that violates these guidelines:

• In-App Reporting

  Use the report feature available on user profiles and content

• Email Support

  Contact community-safety@votionplatform.com with details

• Emergency Situations

  For immediate safety concerns, contact local authorities first, then notify us

5.2 Investigation Process

When we receive reports, we:

• Review Promptly

  Investigate reports within 24-48 hours of receipt

• Fair Assessment

  Consider all available evidence and context before taking action

• Appropriate Response

  Take proportional action based on the severity of the violation

• Follow-up

  Notify reporters of our actions when appropriate and possible

5.3 Enforcement Actions

Depending on the severity and frequency of violations, we may take the following actions:

6. Appeal Process

If you believe enforcement action was taken in error:

• Appeal Window

  Submit appeals within 30 days of the enforcement action

• Appeal Process

  Email appeals@votionplatform.com with your account details and explanation

• Review Timeline

  Appeals are reviewed within 5-7 business days

• Final Decision

  Appeal decisions are final and communicated via email

7. Special Considerations

7.1 Transportation Safety

Given the safety implications of transportation coordination:

• Zero Tolerance

  Immediate suspension for safety violations or providing false transportation information

• Operator Standards

  Transportation operators must maintain commercial licenses and insurance

• Safety Reporting

  Users must report safety concerns immediately to both Votion and authorities

7.2 Event Coordination Responsibilities

Event coordinators have additional responsibilities:

• Duty of Care

  Consider the safety and well-being of all participants

• Clear Communication

  Provide accurate, timely information about events and any changes

• Inclusive Planning

  Accommodate participants' needs and ensure accessibility where possible

8. Community Support Resources

We provide resources to help community members succeed on our platform:

• Help Center

  Comprehensive guides on using Votion features effectively

• Safety Tips

  Best practices for event coordination and transportation safety

• Community Forums

  Connect with other users to share tips and experiences

• Customer Support

  Direct assistance at support@votionplatform.com

9. Updates to Guidelines

These Community Guidelines may be updated to reflect:

• Platform Evolution

  New features and services that require additional guidance

• Community Feedback

  Insights from user reports and community input

• Legal Requirements

  Changes in applicable laws and regulations

• Safety Improvements

  Enhanced safety measures and best practices

We will notify users of significant changes through email and platform notifications.

10. Contact and Support

For questions about these Community Guidelines or to report violations:

Community Safety: community-safety@votionplatform.com
General Support: support@votionplatform.com
Appeals: appeals@votionplatform.com
Emergency Safety: Contact local authorities first, then notify us

You can also review our Terms of Service and Privacy Policy for additional information about platform usage and data handling.

Disclaimer: These Community Guidelines are provided for informational purposes only. Consult with a qualified attorney for legal advice specific to your business and jurisdiction.